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Assistance Services

Assistance Services

The City of San Antonio provides a medical waiver service available to residents who are physically unable to roll their carts to and from the curb for collection. It is referred to as the walk-up service. The Solid Waste Department route collection drivers perform this service for their customers.

To request additional information on this City service, you may call 3-1-1 Customer Service or 210-207-6000. The 3-1-1 call center is available seven days a week from 7:00 am – 7:00 pm and 8:00 am – 5:00 pm on holidays.

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Brush & Bulky Collections

Brush & Bulky Collections

Curbside brush and bulky item collection are each provided twice per year. Customers receive notification on a door hanger of their week of collection 7-10 days before collection begins.

We understand that you may not be able to wait for curbside collection of brush and bulky materials. For your convenience, we have Drop-Off Centers located around the City for the free disposal of your brush and bulky items. Customers can also schedule an out-of-cycle brush and bulky item collection for an additional fee.

  • Curbside Brush Collections

    Brush piles are collected twice per year.

  • Curbside Bulky Item Collections

    Bulky item piles are collected twice per year.

  • Out-of-Cycle Collections

    Additional collections can be requested.

  • Curbside Bagged Leaf Collection

    Request a free leaf collection up to twice per fiscal year in approved paper bags or cardboard boxes.

  • Dial-A-Trailer

    Schedule a Dial-A-Trailer event for brush or bulky items.

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Special Collections

Special Collections

Frequently customers need additional assistance besides their regular weekly curbside collection schedule. The Solid Waste Department has established several types of special collections we hope are useful to you, our customer.
  • Dead Animal Collection

    Dead animals are collected from City Streets and residences. Report to 3-1-1.

  • Special Assistance

    Request special assistance moving your cart to and from the curb.

  • Dial-A-Trailer

    Schedule a Dial-A-Trailer event for brush or bulky items.

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Adopt-a-Spot

Adopt-a-Spot

For the many tons of material we collect through our various services, litter in San Antonio is still a problem. Keeping our beautiful City is a big job but is one you can help with.

Our Department picks up illegal dumping and we know where the trouble spots are - certain intersections, vacant lots and under bridges.

Consider forming an Adopt-a-Spot group so you and a group of coworkers, friends, and family can help keep City-owned rights-of-way, street medians, drainage channels, and green spaces clear from debris.

For local businesses that are participating in our ReWorksSA program, there are certification points available for hosting an Adopt-a-Spot event. Learn how.

To get started, visit the Adopt-a-Spot website.

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D.A.T.

Dial-A-Trailer

Schedule a community cleanup event and dispose of unwanted brush or bulky items right in the neighborhood. Through our Dial-A-Trailer (DAT) program, you can reserve a garbage truck and trailer parked conveniently in a central location such as a parking lot or a park. This program is offered only on Saturdays.

We currently have four DATs available per Saturday. We can only send one unit per location request. Organizations are limited to two DAT events per calendar year. Only requests within the San Antonio city limits can be served. Please have three preferred Saturday dates when requesting this service as desired dates may already be committed. Events may not be scheduled on consecutive Saturdays. When scheduled, a truck and container will be stationed at a site from 8:00 am to 1:00 pm.

To reserve a DAT, please complete and return the DAT reservation request form.

Accepted Items

  • Appliances
  • Furniture
  • Lumber
  • Mattresses
  • Shrubs
  • Tree limbs
  • Water heaters
  • Passenger-vehicle tires (limit 4)

We recycle clean brush, metals, and tires. Participants are encouraged to separate brush from bulky items.

Non-Accepted Items

  • Bricks
  • Commercial waste
  • Concrete
  • Construction or remodeling materials
  • Hazardous waste
  • Soil or sod
  • Railroad ties

Questions

For questions or for more information about the Dial-A-Trailer program, call 210-207-6428.

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