Curbside Trash Collection
The brown trash cart is for household garbage only. It is collected one specific day per week. Find your collection day.
- There are three sizes available – 96-gallon, 64-gallon and 48-gallon. Call 3-1-1 or 210-207-6000 and request the best size for your household. You may also request brown additional carts. This will increase the monthly collection fee.
- The monthly collection fee is based on the size of your brown trash cart. If you downsize your cart, the monthly fee will be reduced. Request to downsize by calling 3-1-1 or 210-207-6000.
- On your collection day, set the brown cart at the curb by 7:00 am.
- It cannot be in the lawn, on the sidewalk or in the driveway. (Alley collections are the only exception.)
- The wheels should be touching the curb.
- It should be unobstructed – not behind parked cars or blocked by other things. Also, it should not be under low hanging tree limbs.
- Do not overfill or overstuff the cart. The material could get lodged in the cart and not empty. If it is too heavy, the cart could fall into the truck.
- The lid must close completely. Do not put extra material on top or to the side of the carts. The arm cannot grab it.
- NEVER put ashes, coals or embers in the carts. Material in trucks can catch fire.
- Household hazardous waste should be taken to the Drop-Off Center.
- If you feel your cart has been missed, wait until 5:00 pm to report it to 3-1-1 or 210-207-6000.
- Report damaged carts to 3-1-1 or 210-207-6000.
Tags, Door Hangers & Flyers
We communicate directly with individual customers in a variety of ways. Here are the methods we use and what the messages mean.